Claude: Elevated errors across many models
Anthropic reported elevated error rates across many Claude models, impacting availability. Users experienced increased 5xx errors and slower response times during the incident.
Background
- Claude is an AI assistant created by Anthropic, a major AI safety company. The status page monitors availability of Claude's different model versions (e.g., Claude 3.5 Sonnet, Haiku, Opus) offered via API and web/app interfaces.
- An "elevated errors" incident means users are experiencing higher-than-normal failure rates when trying to use Claude — requests may time out, return error messages, or fail to generate responses. This is a service outage / degradation event.
- Major AI model outages draw significant attention because thousands of developers and companies depend on Claude's API for their own products, and individual users rely on it for daily work. Any prolonged downtime can disrupt entire workflows and businesses.
- The incident page typically shows start time, affected services, current status (e.g., Investigating, Mitigated, Resolved), and updates from Anthropic's engineering team as they work to fix the issue.