Elevated error rate across multiple models
Claude experienced elevated error rates across multiple models, impacting users. The issue has been identified and a fix deployed, with services returning to normal operation.
Background
- Claude is an AI assistant built by Anthropic, a leading AI safety company. This status page reports service disruptions for Claude's hosted API and web interface.
- The "elevated error rate" means users were getting errors instead of successful responses when trying to chat with Claude or use its API.
- Claude is one of the most prominent AI chatbots, competing with OpenAI's ChatGPT and Google's Gemini. Downtime on these services is notable because many developers, businesses, and individual users depend on them for daily work.
- The reference to "across multiple models" means the problem affected all versions of Claude (e.g., Claude 3.5 Sonnet, Claude 3 Opus, Haiku), not just one specific variant.