ChatbotX – Open-source omnichannel AI marketing platform

ChatbotX is an open-source platform that combines chatbots with marketing automation across multiple messaging channels (WhatsApp, Messenger, Instagram, Telegram, web chat, etc.). It's positioned as a self-hosted alternative to proprietary tools like ManyChat or Chatfuel, giving businesses full control over their customer data and workflows. Key features include visual flow builders, CRM integration, lead generation, broadcast campaigns, and AI-powered responses. The project is relevant in the context of growing privacy concerns and regulations (GDPR) — companies increasingly want to avoid vendor lock-in and data exposure from closed SaaS marketing platforms. Being open-source (typically under AGPL or similar license), it allows customization, auditing, and community-driven development, though it requires technical setup compared to turnkey SaaS solutions.