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Ax Agent Experience

AXA Agent Experience is a digital platform designed to support insurance agents with tools for client management, policy handling, and sales tracking, streamlining their daily operations.

Background

Ax is an artificial intelligence company reportedly focused on creating a "conversational operating system" — a platform where users interact with AI agents to perform tasks like booking travel, managing email, or handling logistics, rather than clicking through traditional apps. The project was founded by a team from Uber, Google, and Cruise (the self-driving car company). The company has drawn interest because it aims to build a new middleware layer between users and existing services, powered by large language models. This positions it in the growing "AI agent" space alongside startups like Adept and Inflection, and as a potential rival to app-based ecosystems from Apple, Google, and Microsoft.

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