自由软件让普通人感到害怕
作者指出许多功能强大的自由软件界面过于复杂，让普通用户望而却步。他建议开发者可以花一个晚上时间为常用功能创建简化前端，就像他为Handbrake视频转换工具制作的Magicbrake界面那样，只保留核心功能，让80%的用户能轻松完成他们需要的20%的任务。
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